Rhys Chapman has joined Pirum to lead its Customer Success, Client Services, and Client Onboarding team, as the company continues to expand its global client base.

London, UK, 5 March, 2025 – Pirum, the trusted technology partner for securities finance automation and collateral management, today announced that Rhys Chapman has joined the company’s London office as Global Customer Success Director, overseeing Customer Success, Client Services, and Client Onboarding.

Chapman joins Pirum from Rimes, a global leader in enterprise data management services and investment platforms. As Rimes’ EVP Global Head of Client Account Management, Chapman led the firm’s client-facing functions, including Customer Success, Relationship Management and Key Account Management, across its offices globally.

Bringing more than 14 years’ experience of building and optimizing client support teams and functions, Chapman will focus on ensuring Pirum’s client support models meet the demands of the company’s increasingly global client base.

Rhys Chapman said: “I am thrilled to take the lead in expanding this successful company’s client support functions. I am eager to get started and look forward to collaborating with the entire Pirum team to deliver world-class customer support for all of Pirum’s clients, existing and new.”

Jacob Koopmans, Chief Revenue Officer at Pirum, said: “It is with great delight that we welcome Rhys to Pirum. As we continue to grow, Rhys brings the perfect skillset, knowledge and client-facing personality for this key role. I am confident that, under his leadership, Rhys’ team will continue to support and fuel Pirum’s growth trajectory. ”

About Pirum

Pirum was founded in 2000 with the objective of automating the securities finance and collateral management industries. The Software as a Service (SaaS) platform has since become the industry gold-standard, globally, for automation and connectivity solutions. Today, the Pirum product suite, which uniquely covers pre- and post-trade flows as well as collateral management functionality, is used and trusted by over 150 leading financial institutions around the world, covering both buy- and sell-side activities. Pirum delivers automation, operational efficiency and resilience, reduced cost, and facilitates regulatory compliance for its network of clients, who use Pirum’s solutions to connect, communicate, and process their trades, as well as manage and optimize their collateral in global financial markets. By connecting industry participants around the world, the Pirum dynamo sits at the heart of a complex multi-party financial markets eco-system, all the while increasing transparency and resilience, streamlining operations and fostering collaboration. www.pirum.com

Media contact

Markus Coleman

Director of Marketing

Markus.Coleman@pirum.com